Managed IT plans per computer
Managed IT sold per computer and billed monthly or annually. Plan inclusions and costs come from the plan comparison. A one-off setup fee applies on monthly billing and is waived on annual billing.
Managed IT services for small business, with a portal you can see
We look after every computer in your business, and you see their health, security and help requests in one IT portal.
No IT person on staff? The IT still lands on someone.
Updates, printers, passwords and security questions fall to the owner, the office manager or whoever is good with computers.
That works until it doesn't. A laptop stops updating and nobody notices. Antivirus switches off. An insurer or a tender asks about the Essential Eight and there is no clear answer.
The real cost is not knowing the state of every computer. You cannot fix what you cannot see, and you should not have to be technical to see it.
Good small business IT support gives you a view of every computer, someone to ask, and plain words about security. That is what we built.
What our managed IT services for small business cover
Managed IT Australia wide, delivered remotely and sold per computer. Each tile opens the page that explains that part in full.
Computer care
Monitoring, Windows updates installed and checked, automatic fixes for common problems, and remote access so a technician can fix a computer without a visit.
Help desk
Staff ask for help in the portal, attach files and follow every reply. You can run it on your own web address.
Run fixes yourself
Start a ready-made fix, such as clearing a stuck printer, and read what it found. Higher plans add the full tool library and tools made for your business.
Security checks
A security score for every computer showing what lowers it, plus threat alerts, suspicious sign-in detection and ransomware early warning.
Essential Eight and data breach readiness
See how you measure up to the Essential Eight and how ready you are for the Notifiable Data Breaches scheme.
See Essential Eight and data breach
Reports and records
Ready-made reports on computers, support and security, reports you build yourself, and invoices, estimates, agreements and visits in one place.
How managed IT starts, from plan to portal
There is no long setup project. Four steps take you from choosing a plan to seeing every computer.
Choose a plan and your computers
Compare plans, count the computers you want looked after, and pick monthly or annual billing.
Sign up as a business or IT
Businesses sign up for their own computers. IT companies sign up to run the portal for the businesses they look after, under their own name.
Our agent goes on each computer
Once the agent is on a computer, the portal fills in by itself. Health, security, installed programs and updates appear without anyone typing them in.
See, ask and grow
From then on you see every computer, ask for help in the portal and get told about problems when they happen. Your plan moves with your headcount.
Small businesses deserve to see their IT, not just pay for it.
Straight answers before you choose a plan
Read every managed IT question
Frequently Asked Questions
- How is it priced?
- Managed IT is sold per computer and billed monthly or annually. What each plan includes and what it costs are set out on the plan comparison. A one-off setup fee applies on monthly billing and is waived on annual billing.
- What do my staff see?
- Staff see the help desk, where they ask for help, attach files and follow every reply, plus the step-by-step guides written for your business. Staff who were not invited can ask to join, and you decide. Ordinary staff never see the IT documentation.
- What happens to our data and passwords?
- The sensitive data finder counts files that hold tax file numbers or card numbers without reading them. Passwords kept in the IT documentation are encrypted, every view of a password is logged, and every change is kept so any version can be restored.
- Can I change the number of computers?
- Yes. Your plan is per computer, so the number can go up or down as you take on staff or retire old machines. When a new computer gets the agent, it appears in the portal by itself.
- Does the Essential Eight check certify us?
- No. It shows how your business measures up to the Australian Government's Essential Eight and what to fix next. It is a clear starting point for questions from insurers, tenders or your board, not a certificate.
- Can an IT company use the portal?
- Yes. IT companies sign up, run the portal on their own web address so customers see only their name, and manage every business they look after from one place.
Choose a service
Managed IT plans per computer
Managed IT sold per computer and billed monthly or annually. Plan inclusions and costs come from the plan comparison.
Computer care and monitoring
Monitoring of every computer, with automatic fixes for common problems and a list of installed programs.
Windows updates
Windows updates installed and checked on every computer so known problems are fixed.
Remote access
A technician can connect to a computer and fix it without a site visit.
Help desk
The business can use its own web address and approve staff who ask to join.
Computer care and monitoring
Monitoring of every computer, with automatic fixes for common problems and a list of installed programs.
Windows updates
Windows updates installed and checked on every computer so known problems are fixed.
Remote access
A technician can connect to a computer and fix it without a site visit.
Help desk
Staff ask for help in the portal, attach files and follow every reply. The business can use its own web address and approve staff who ask to join.
Run fixes yourself
Start a ready-made fix on a computer, such as clearing a stuck printer, and read what it found. Higher plans add the full tool library and tools made for your business.
Text message alerts
An optional extra that sends text alerts when a computer has a critical problem.
Security checks
A security score for every computer showing what lowers it, covering antivirus, firewall, disk encryption, out-of-date Windows, admin account changes, backup readiness, USB access and Windows safety settings.
Threat and sign-in alerts
Threat alerts, suspicious sign-in detection, ransomware early warning, computers that have gone quiet, and a watchdog that restarts stopped security services.
Sensitive data finder
Counts files that hold tax file numbers or card numbers without reading them, and checks password habits and risky browser add-ons.
Managed security settings
Managed antivirus settings and managed Windows, Edge and Office settings, rolled out safely and able to be rolled back.
Essential Eight check
Shows how the business measures up to the Australian Government's Essential Eight and what to fix next. It does not certify compliance.
Data breach readiness check
Checks how ready the business is for the Notifiable Data Breaches scheme.
Reports
Ready-made reports on computers, support and security, plus reports you build yourself.
Records in one place
Invoices and payments for work outside your plan, estimates, agreements with next charge dates, and booked technician visits.
Knowledge base
Step-by-step guides written for your business, such as connecting to the office Wi-Fi.
IT documentation for technicians
One searchable place per business for passwords, network, printers, suppliers, licences and how-tos. Passwords are encrypted, every view is logged and every change can be restored.
Priority support
Priority handling of help requests on higher plans.
Customer portal for IT companies
IT companies sign up and run the portal on their own web address, manage every business they look after from one place, search documentation across them and set screensavers per business.
Zero Touch IT
Australia
Zero Touch IT
- Address
- Australia
What we do here
Managed IT plans per computer
Computer care and monitoring
Windows updates
Remote access
Help desk
Run fixes yourself
Text message alerts
Security checks
Threat and sign-in alerts
Sensitive data finder
Managed security settings
Essential Eight check
Data breach readiness check
Reports
Records in one place
Knowledge base
IT documentation for technicians
Priority support
Customer portal for IT companies
Getting here
- Zero Touch IT
- Australia
See every computer. Tell us about yours.
Tell us how many computers you have and how your business works, and we will talk you through the right plan.
Annual billing waives the one-off setup fee.