Managed IT pricing per computer, billed monthly or annually
Every plan is priced per computer in Australian dollars and laid out side by side below, so you can see what you pay and what each computer gets.
Sign-up shows your total excluding GST.
Why managed IT pricing per computer is easier to plan
Many IT companies charge per user, per device or a fixed fee, often with setup fees and minimums on top. We keep it to one thing you can count.
Count the computers your staff use and you have the number your plan is priced on. That makes managed IT cost in Australia easier to compare and easier to budget.
A new laptop is one more computer on your plan. Two staff who share a desk computer are still one computer.
Every computer you pay for shows up in your portal with its health and security, so you can see what the money is doing.
Read more about what your plan covers
Each page explains one part of the service in more depth, so you know what you are comparing.
How managed IT works
The steps from choosing a plan and signing up to what you do day to day.
IT support and help desk
Asking for help in the portal, remote access and running ready-made fixes yourself.
Cyber security checks
The security score and checks on every computer, explained in everyday words.
Essential Eight check
How your business measures up to the Essential Eight and data breach readiness.
From counting computers to a working portal
Four steps take you from working out your cost to seeing every computer in one place.
Count your computers
List every desktop and laptop your staff use for work. That number is what your plan is priced on, so it is the first thing to know.
Pick a plan and billing
Choose the plan that fits, then monthly or annual billing. Annual billing waives the one-off setup fee that applies to monthly billing.
Sign up and add computers
Sign up as a business. Our agent goes on each computer and your portal fills in by itself, with every computer's health and security.
Adjust as you grow
From then on you see every computer, ask for help in the portal and get told about problems. Change your computer count or plan when the business changes.
Billing questions, answered plainly
The questions owners and office managers ask most before choosing a plan.
See the portal for IT companies
Frequently Asked Questions
- How is managed IT priced?
- Each plan is priced per computer, in Australian dollars, and billed monthly or annually. Your cost depends on the plan you choose and how many computers you put on it.
- Do the prices include GST?
- We are a business service, so you see the amount before GST, and GST is added to that amount.
- Is there a setup fee?
- A one-off setup fee applies when you choose monthly billing. Choose annual billing and the setup fee is waived. The plan list shows the setup fee alongside the plans.
- Can I change how many computers are on my plan?
- Yes. Because pricing is per computer, you change your count as the business grows or shrinks. New computers get our agent and appear in your portal by themselves.
- What do higher plans add?
- Higher plans add the full tool library for running fixes yourself, tools made for your business, and priority handling of your help requests. The comparison table shows where each feature sits.
- Are text message alerts part of every plan?
- Text message alerts are an optional extra. They send a text when a computer has a critical problem, and they are listed separately from the plans.
- What happens with work outside my plan?
- Work outside your plan is invoiced separately. Those invoices, payments and any estimates you have been sent sit in your portal records, alongside your agreements and booked visits.
- I run an IT company. Is this pricing for me?
- These plans are for businesses buying managed IT. IT companies can sign up to run the portal under their own name for the businesses they look after. Read the IT company page or talk to us about your setup.
Where to next
IT Support
IT support for small business: ask for help in your portal, follow every reply, get remote fixes and run ready-made fixes yourself. Compare plans.
Cyber Security
Cyber security for small business in Australia: a security score for every computer, plain-English checks, threat alerts and ransomware early warning.
Essential Eight
See how your small business measures up to the Essential Eight, what to fix next, and how ready you are for the Notifiable Data Breaches scheme.
Monitoring
Remote computer monitoring for small business: Windows updates installed and checked, automatic fixes, hard drive health and optional text alerts.
IT Portal
An IT portal for small business: every computer's health, reports, invoices and agreements, step-by-step guides and secure IT documentation in one place.
For IT Companies
A white label IT portal for Australian IT companies: run the customer portal on your own web address and manage every business you look after.
Not sure which plan fits your computers?
Tell us how many computers you have and how your staff work. We will help you choose a plan and a billing period.