A white label IT portal that carries your name, not ours
Give the businesses you look after a customer portal, help desk and technician documentation on your own web address, without building any of it yourself.
Why run a white label IT portal instead of building your own
Building a customer portal is a second business. Running this one lets you put your name on it and get back to the work your clients pay you for.
Build your own and you are on the hook for all of it. A help desk, a safe place for client passwords, separate records for every business, and someone to keep it working when you would rather be fixing computers.
Run this one and the pieces are already there. You sign up as an IT company, set your own web address, and add each business you look after. Staff ask for help, attach files and follow every reply, all under your name.
The businesses you look after sign in at your address and deal with you. A technician can connect to a computer and fix it without a site visit, and you work from one account across every client.
Your own web address
Run the portal on your own web address. The businesses you look after open your address and see your name on every screen, not ours.
Every business in one place
Manage every business you look after from one place. Each one keeps its own computers, help requests and documentation, so nothing gets mixed up.
Help desk under your name
Staff at each business ask for help in the portal, attach files and follow every reply. Staff who were not invited can ask to join, and the business decides.
Documentation technicians can trust
One searchable place per business for passwords, network, printers, suppliers, licences and how-tos. Passwords are encrypted, every view is logged and every change can be restored. Ordinary staff never see it.
Search documentation across businesses
Search your documentation across every business at once. Find the printer setting or supplier contact without first remembering which client it belongs to.
Sign up as an IT company
Sign up as an IT company rather than as a single business. From there you add the businesses you look after and run the same portal for each.
Four steps from sign-up to supporting every business
Here is what happens once you decide to run the portal under your own name. Each step builds on the one before it.
Sign up as an IT company
Choose a plan, how many computers, and whether to pay monthly or annually. Then sign up as an IT company rather than as a single business.
Set your own web address
Put the portal on your own web address. From then on, the businesses you look after reach it there and see your name on every screen.
Add each business and its computers
Add the businesses you look after, then their computers. Our agent goes on each computer and the portal fills in by itself, with health, security checks and installed programs.
Manage help requests and documentation
Staff at each business ask for help in the portal. You answer from one place, with every business's documentation a search away. Change the number of computers as they grow.
Small businesses deserve to see their IT, not just pay for it.
Questions IT companies ask before they sign up
Frequently Asked Questions
- Will the businesses I look after see the Zero Touch IT name?
- The portal runs on your own web address, so the businesses you look after see your name. They sign in at your address, ask for help there and follow every reply there.
- Why not build our own customer portal?
- You can, but then you carry the help desk, the password storage, the records for every business and the upkeep. Running this one means those are already in place, and your time goes to the businesses you look after.
- How is it priced?
- Plans are sold per computer and billed monthly or annually. You can compare what each plan includes on our pricing page. Talk to us about your setup and we will go through how it applies to the businesses you look after.
- Who can see the documentation and passwords?
- Documentation is for technicians. Ordinary staff at each business never see it. Passwords are stored encrypted, every view of a password is logged, and every change is kept so any earlier version can be restored.
- Does searching across businesses mix up their records?
- No. Each business keeps its own documentation in its own place. Searching across them simply lets you look through all of it at once, so you find the right note faster.
- What happens when I add a business?
- You add the business, then its computers. Our agent goes on each computer and the portal fills in by itself, showing each computer's health, security checks and installed programs.
- Can I fix a computer without going on site?
- Yes. A technician can connect to a computer remotely and fix it without a site visit. Staff can also start ready-made fixes, such as clearing a stuck printer, and read what each fix found.
- Does the portal make a business compliant?
- No portal can promise that. The Essential Eight check shows how a business measures up to the Australian Government's Essential Eight and what to fix next. It does not certify compliance.
- Can I change the number of computers later?
- Yes. Change the number of computers as the businesses you look after grow or shrink, so you pay for the computers you actually look after.
Put your name on the portal your clients use.
Tell us how many businesses you look after and how you work today. We will talk through setting it up on your own web address.